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The future of legal outsourcing services - new norms, new services, new providers: With more choices than ever before, buyers of legal process outsourcing (LPO) services need to understand the...

Beginning in 2011, Whirlpool embarked on an ambitious plan to manage suppliers in a new way. This presentation reviewed the initial challenges that brought about this program, and how the journey...

Third party incidents like data breaches, fraud, and others can disrupt businesses. Third party management is emerging as a strategic, value-add activity, but many organizations still evaluate and...

Nick has a lot of supplier onboarding and update requests. Some of them have all the info he needs. Most of them require an email back requesting more info. And too many require a third, fourth or...

Back to Basics: Why the Nuts & Bolts of Category Management are Important Now, More than Ever, by Angela Easterwood, Majel Partners, and...