Outsourced workers—facilities managers, security guards, IT help desk personnel, food service employees, janitors, etc.— are becoming an increasingly prominent part of the business landscape....
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Beginning in 2011, Whirlpool embarked on an ambitious plan to manage suppliers in a new way. This presentation reviewed the initial challenges that brought about this program, and how the journey...
Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...
Sourcing and procurement organizations are no longer tactical and reactive - and proper application of market intelligence can help transform a tactical team to a strategic team, or strengthen the...