Most outsourcing relationships run into some kind of trouble at some point. How well you handle that trouble determines how much value is destroyed (for both sides)...
Browse the SRC
Use this template to develop a statement of work for global relocation service providers.
This is an RFx template for physical security services.
In Sales and Marketing, companies use Customer Satisfaction Surveys to provide indicators of consumer purchase intentions and loyalty. According to Wikipedia, "Customer satisfaction data are...
This report, part of the DiverseCity Counts research series, is an examination of supply chain policies and practices of large public, private and voluntary organizations. These policies and...
IHS | Synergy Services
Do you know who works for your organization? Is your understanding of what constitutes an employee the same as the government’s? This session will cover the...
Blue Lynx Media, a Tribune Company | Dentons | EXL
Historically, when the Tribune Company sought to outsource various transaction processing, finance and accounting functions, it...
This presentation includes: Challenges of buying goods and services for MKT; Impact of being involved during different procurement stages; Main steps to acquire MKT goods and services; Supplier...
“Get over it: SLAs will make or break your business (and career).”
I heard that from more than one of my managers early in my career, way back when “we’ve done this for 20 years, SLAs are a...
RBC | AArete
Every large organization has internal audit, oversight, and governance policies that are in place to extensively manage the vast majority of vendor financial processes....