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Trends in Outsourcing: Improving Efficiencies in Document Processing Automation

Rebecca Rowe, Senior Marketing Manager, Parascript ...
The Affordable Care Act (ACA) and its Impact on Sourcing and Supply Chain: A Panel Discussion

Companies impacted by the Affordable Care Act (ACA) are grappling with how best to prepare for the anticipated changes to resources, including people, processes, and technologies. This panel of...
For Nearshore It's All About Talent: Initiatives to Increase Skilled Labor

Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...
Value Creation: Interview Results from the Top BPOs and Their Clients

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...