In today’s business environment, nine out of every ten enterprises have shared services and 97% manage outsourcing relationships. However, the majority have yet to benefit from combining shared...
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The Evolution of Global Business Services: Enhancing the Benefits of Shared Services and Outsourcing
HfS Research | HfS Research
It is clear to HfS Research that outsourcing buyers seek innovation, but are emphatically frustrated by their providers' inability to deliver it....
This chart demonstrates the largest challenges facing global sourcing implementation.
Additional Resources
This chart is an excerpt from...