Perspective on ITO for the Mid-Market organization.
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Procurement outsourcing panel including professionals from Caterpillar, ICGCommerce, IBM, Wyeth and Infosys discussion about overall market characteristics of procurement, procurement process in-...
An overview of technology to improve data center efficiency, a Homeland Security aspect of improved efficiency, the EPA's and Green Electronic Council's EPEAT certified equipment program,...
Outsourcing governance process for BPO including best practices and dealing with issues.