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Quality Service - Benchmarking and Best Practices - Treasury Board of Canada

Includes the benefits, a toolkit, tips for supporting and sustaining the process. Also includes details on benchmarking.
The Right Governance Framework for Managing an Offshore IT Outsourcing Relationship

Since some years many organizations offshore their IT application support. Even though cost savings and benefits seem sky high, many organizations that have been outsourcing for a while, find that...
The Right Governance Framework for Managing an Offshore IT Outsourcing Relationship: The Shell Case

Original Source: The University of Twente

"Since some years many organisations ‘offshore’ their IT application support. Even though cost savings and benefits seem sky high, many...
A Cure for Complexity: Streamlining Source-to-Contract - OneMarket

Today’s disruptive and fast-paced business environment is putting unprecedented pressure on Procurement teams, meaning modern Procurement professionals need enabling Source-to-Contract technology...
From Opportunity Identification to Value Realization: Analytics + Action = Results, with OneMarket

Understanding the organization’s Indirect expenditures sounds like a simple task for a procurement team. The reality is often quite different. Complex ERP queries, data...