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Developing an Outsourcing Center of Excellence - Changing the Conversation Around Outsourcing - Aetna

As the need grows for creative solutions to address financial, demand and technical challenges,...
The Chief Purchasing Officer’s Role in the Outsourcing Decision

Results of survey and best practices for Procurement outsourcing and the CPOs role.
The Right Governance Framework for Managing an Offshore IT Outsourcing Relationship

Since some years many organizations offshore their IT application support. Even though cost savings and benefits seem sky high, many organizations that have been outsourcing for a while, find that...
The Right Governance Framework for Managing an Offshore IT Outsourcing Relationship: The Shell Case

Original Source: The University of Twente

"Since some years many organisations ‘offshore’ their IT application support. Even though cost savings and benefits seem sky high, many...
The Impact of Procurement on the Bottom Line

According to Gartner, “Procurement’s influence naturally increases during a recession. For example, immediately following the Great Recession in...