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Fast paced changes in global business and technology are increasingly impacting the value, risk and compliance implications in the delivery of mission critical business services (whether nearshore...

Since some years many organizations offshore their IT application support. Even though cost savings and benefits seem sky high, many organizations that have been outsourcing for a while, find that...

Original Source: The University of Twente

"Since some years many organisations ‘offshore’ their IT application support. Even though cost savings and benefits seem sky high, many...