General Motors was returning to profitability post-financial crisis but was lagging compared to peer performance, causing some concern about future competitiveness. As a result they embarked on a...
Browse the SRC
Includes a definition of and tips for promoting, using, and adopting best practices, as well as identifying practices, teams.
In mature outsourcing relationships, companies continue to struggle to achieve their desired outcomes of ongoing excellence, continuous improvement and innovation, consistently. Join this panel of...
Impact of the pandemic on Strategic Relationship Management & Governance
Strategic outsourcing relationships frequently impact hundreds of millions of dollars for a client and tens of millions for a service provider....
National Grid is one of the largest electricity and gas utilities in the US delivering electricity to approximately 3.4M and gas to 3.6M customers in Massachusetts, New York and Rhode Island. In...