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In this report, we have explained a systematic approach for HRO price benchmarking. If adopted, it provides the right level of actionable insights enabling buyers to make informed decisions. It...

Tail-end spend management receives increasing recognition as an impactful piece of the procurement puzzle. After all, most organizations are leaving tens of millions on the table. This is because...

To whom should procurement report? It’s a common debate with no easy answers and one which is often dependent on industry and corporate structure. In this article, two KPMG consultants look at the...

As the global economy continues to struggle, procurement teams continue to be tasked with looking for ways to control costs. Other recent global events such as natural disasters and commodity...

Outsourcing of Maintenance, Repair and Overhaul (MRO) to a third-party service provider is now emerging as a credible solution for organizations that would like to offer benefits beyond spend...

The cost base for Procurement Outsourcing is fundamentally different and significantly larger than most other BPO segments. The primary component of the PO coast base typically includes non-core...

Forced to take a long hard look at itself over the past 12 months, the oil and gas industry is looking less at technology and tools and more toward having the right people with the right mix of...

Fast paced changes in global business and technology are increasingly impacting the value, risk and compliance implications in the delivery of mission critical business services (whether nearshore...

Professor Kellie McElhaney talks about Power of Business, challenges in the world and a solution in CSR.

South Africa's BPO capabilities in Financial Services: Key study findings, Summary, Current FS BPO service provider landscape, Potential for growth in FS BPO, South Africa’s value proposition and...

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