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In this session, Ingram Micro and Sheppard Mullin will review optimal strategies for governing multi-country, multi-vendor outsourcing engagements for ensuring quality of service. Topics covered...

Presentation focused on lessons learned from "multi"-sourcing to India, Mexico and Czech Republic.

Gartner's forecast indicates that annual SaaS expenditure will grow by more than 19%, yet up to 40% of this software will be underutilized or wasted. More than $40 billion is wasted by businesses...