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How to establish and maintain a supplier performance management program, including a case study of Fidelity Investments.

In this session attendees learned a model for segmenting spend categories based on their importance to an organization. The presenters discussed what actions can be taken on the various categories...

Includes the benefits, a toolkit, tips for supporting and sustaining the process. Also includes details on benchmarking.

What is TCO?

Why should we think beyond rate?

Open discussion on industry application in various categories?

Team work makes the dream work! Today more than ever an organization's ability to be agile in managing their external workforce has been a key differentiator in remaining resilient through moments...