It's not difficult to see why risk is often a top driver for formalizing the management of a contingent workforce program. A flexible workforce can make a company nimble and efficient, but also...
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Legal Process Outsourcing, and law firm oriented KPO are dramatically changing the way that legal services are delivered. The dual forces of improved technology and globalization finally reached...
Industry, scope, size and whether it is a first or second generation program, create complex dynamics when determining engagement models for independent contractors. This session focused on the...
The number of independent service professionals serving businesses has been growing at about three times the rate of overall employment over the past five years. Utilizing this rapidly growing...
Concepts like RPA and AI are commonplace. But, proper design, procurement and deployment of these tools are far from commonplace. This presentation cuts to the chase - enterprises are out of time...
"The pursuit of digitization and automation to replace manual business processes is nothing new. From the Lyons Electronic Office running the world’s first business application in 1951 to the...
"Intelligent automation (IA) is enabling organizations to cut costs, improve customer service, even achieve regulatory compliance; but with so many potential benefits what is the best way for...
The pendulum has swung to where consumers prefer to buy online rather than shop in-store. This shift has primarily caught retailers - particularly DTC and companies that sell heavily online - with...