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This research was conducted between September and October 2010. A survey of 32 items was open to all members of the Human Capital Institute, over 170,000 world-wide. 354 completed surveys were...

Concepts like RPA and AI are commonplace. But, proper design, procurement and deployment of these tools are far from commonplace. This presentation cuts to the chase - enterprises are out of time...

"The pursuit of digitization and automation to replace manual business processes is nothing new.  From the Lyons Electronic Office running the world’s first business application in 1951 to the...

"Intelligent automation (IA) is enabling organizations to cut costs, improve customer service, even achieve  regulatory compliance; but with so many potential benefits what is the best way for...