Since its inception in 2006, the Tholons Top 100 Outsourcing Destinations report has been one of the flagship projects of Tholons and is acknowledged by industry stakeholders as the de facto...
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Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...
An expanding global presence led to an internal battle for PCI Pharma Services as it worked to manage procurement costs. As PCI grew, they struggled to accurately track competitive bids and...