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Managing Disputes to Enhance Success (PDF file)

Managing disputes during an outsourcing deal can be a challenge. Thelen presenters Julian Millstein and Ross Docksey address various issues and challenges faced during an outsoursing deal ,help...
Evolution of Knowledge Process Outsourcing (KPO) at Wachovia

This is an overview of Knowledge Process Outsourcing.
Intellectual Property Rights Revisited: Translating the “Mumbo-Jumbo” into Business Reality

Intellectual Property Rights 101

Topics
• Copyrights
• Trademarks
• Patents
• Trade Secrets