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Key Takeaways:
- LPL did a lot of internal prep-work and that paid out in a big way
- CPM Braxis assigned experienced resources to the account to ensure success
- Year-over-year...

Managing disputes during an outsourcing deal can be a challenge. Thelen presenters Julian Millstein and Ross Docksey address various issues and challenges faced during an outsoursing deal ,help...

As traditional sourcing techniques become increasingly outdated, the procurement function must evolve to remain strategic, and procurement professionals must acquire new competencies. In this...

Intellectual Property Rights 101

Topics
• Copyrights
• Trademarks
• Patents
• Trade Secrets

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...