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Session 30; Reaping the Rewards of Social Media - Outsourcing Case Studies (PDF file)

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 
Unraveling Procure-to-Pay Key Performance Metrics for 2015

While Procure-to-Pay (P2P) automation technology has been around for almost two decades now, very few standard approaches, processes and/or clear best-in-class performance benchmarks have emerged...