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Redefining the Information Technology (IT) Landscape with Business IT Alignment

Harman International | Wipro

Many enterprises lack a standardized mechanism that facilitates the link between Information Technology (IT) spend and the value realized by the...
Session 30; Reaping the Rewards of Social Media - Outsourcing Case Studies (PDF file)

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned