Browse the SRC




Search within: Entire SIG Website
  


Session 30; Reaping the Rewards of Social Media - Outsourcing Case Studies (PDF file)

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 
The Power of Partnership: Driving Innovation and Excellence through Strong Strategic Relationship Management and Governance

In mature outsourcing relationships, companies continue to struggle to achieve their desired outcomes of ongoing excellence, continuous improvement and innovation, consistently. Join this panel of...
Sourcing Revenue: Fixing the Revenue Leaks in Your E-Commerce

The pendulum has swung to where consumers prefer to buy online rather than shop in-store. This shift has primarily caught retailers - particularly DTC and companies that sell heavily online - with...