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The fifth edition of the World Quality Report is the result of ongoing collaboration between Capgemini, Sogeti and HP Software. The report is based on telephone interviews with 1,500 CIOs, IT...

Concepts like RPA and AI are commonplace. But, proper design, procurement and deployment of these tools are far from commonplace. This presentation cuts to the chase - enterprises are out of time...

"The pursuit of digitization and automation to replace manual business processes is nothing new.  From the Lyons Electronic Office running the world’s first business application in 1951 to the...

"Intelligent automation (IA) is enabling organizations to cut costs, improve customer service, even achieve  regulatory compliance; but with so many potential benefits what is the best way for...