In mature outsourcing relationships, companies continue to struggle to achieve their desired outcomes of ongoing excellence, continuous improvement and innovation, consistently. Join this panel of...
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Impact of the pandemic on Strategic Relationship Management & Governance
Strategic outsourcing relationships frequently impact hundreds of millions of dollars for a client and tens of millions for a service provider....
National Grid is one of the largest electricity and gas utilities in the US delivering electricity to approximately 3.4M and gas to 3.6M customers in Massachusetts, New York and Rhode Island. In...
The events of 2020 and early 2021 revealed just how reliant the world is on an ecosystem of successful, reliable and efficient suppliers. One of the most important lessons has been a recognition...
The future of procurement rests on automation, data, and innovation; what Gartner refers to as the key tenants of Autonomous Sourcing. Hear how Snowflake moved beyond digital transformation to...
One of the most important stakeholders in an organization are their suppliers. Recent disruptive events have proved that 'supplier experience' has been placed behind other areas such as 'customer...