In this session, Ingram Micro and Sheppard Mullin will review optimal strategies for governing multi-country, multi-vendor outsourcing engagements for ensuring quality of service. Topics covered...
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In this session, USAA presented their Enterprise Supplier Governance Framework and how they operationalized the framework using specialized tools, processes, standards and training. The presenters...
In mature outsourcing relationships, companies continue to struggle to achieve their desired outcomes of ongoing excellence, continuous improvement and innovation, consistently. Join this panel of...