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Best Practices for Ensuring Quality of Service in Multinational Outsourcing Engagements (CLE Session)

In this session, Ingram Micro and Sheppard Mullin will review optimal strategies for governing multi-country, multi-vendor outsourcing engagements for ensuring quality of service. Topics covered...
Managing Disputes to Enhance Success (PDF file)

Managing disputes during an outsourcing deal can be a challenge. Thelen presenters Julian Millstein and Ross Docksey address various issues and challenges faced during an outsoursing deal ,help...
Intellectual Property Rights Revisited: Translating the “Mumbo-Jumbo” into Business Reality

Intellectual Property Rights 101

Topics
• Copyrights
• Trademarks
• Patents
• Trade Secrets