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Session 11"Beyond the Benchmark Survey: How Cloud Computing Innovations are Transforming the Way Organizations Measure Results and Drive Performance" (PDF file)

Agenda

  • Challenges with traditional benchmark surveys
  • Innovation that is changing reporting and benchmarking
  • The 10 must measure metrics and KPIs
  • How to...
Managing Third Party Vendor Risk While Working with Service Providers

The role of third party vendors is expanding and history has shown us that data protection and privacy are paramount. This session will discuss current threats in using third party vendors and how...
From CPO to CEO: How the CPO is Driving BT's Digital Transformation

In this session, you will learn about an innovative approach to structuring a Sourcing organization and the benefits of doing so. Our presenters will describe how the CPO of BT created a new,...