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Procurement Lessons Learned from the Economic Downturn

4 Tactics for Achieving Operational Excellence in Any Economic Climate
Offshore Outsourcing: Is China Ready?

Outsourcing possibilities and pitfalls in China.
Taking the Pulse of Today's Human Resources Outsourcing Market

Article presenting results from survey on HRO.
Six Finance and Accounting (F&A) Outsourcing Myths Lay to Rest

Article discusses myths regarding outsourcing of finance and accounting.
Why Does Governance Matter in IT Outsourcing?

Article discusses importance of governance in IT outsourcing.
Global Corporations Leveraging the Outsourcing Market

Article about global outsourcing and the how to best simplify the process.
How to Ensure IT Outsourcing Value in the Public Sector

Article covers renegotiating versus rebidding ITO contracts for public sectors organizations with limited resources.
Stakeholder value in BPO - business fundamentals and the role of technology

How BPO drives Stakeholder Value
Case Study – Whirlpool Corporation …
and how technology drives BPO value capture

The New Best Practices for Creating an Effective ITO Relationship

Case study of Clorox's IT outsourcing.