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This session provides an overview of an initiative to move the IBS structure to a
"IT Service Delivery Model" rather than continue with a Staff Augmentation."

•Overview
–Present
–Future
•A Leader in Practice - BP
•The Path Forward – Key Stepping Stones
•Conclusions

Best-in-class organizations understand that a robust training and development program is critical to their competitiveness in today’s complex global business environment. But they know they must...