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Verizon | Infosys

Having implemented shared services, many companies are now working to optimize management and delivery. Organizations are seeking to benefit from a strategy that...

Procurement outsourcing has become a definitive agenda item for CXOs as companies strive to achieve ‘capability optimization’, where procurement service costs are lower and value delivered higher...

Verizon, UnitedHealth Group| Fieldglass

The U.S. Bureau of Labor Statistics reported that the temporary services industry added almost a half million workers between June 2009 and...

PSEG | Beeline

You have selected a Vendor Managed System (VMS) and/or Managed Service Provider (MSP) but where do you go from here? How do you get started, how do you foster a healthy,...

During this panel, the members will discuss the construction of source-to-procure outsourcing engagements. Panelists intend to address the type of value creation irrespective of size, that a new...

In an industry that still relies heavily on tactical automation, Virtual Operations have increasingly focused on taking clients on a more transformational journey. In this presentation, I will be...

In Parts 1 and 2 of the C Suite guide we shared our ten top tips for embarking on an automation programme and looked at how to choose the right automation partner for you. In this edition we will...

Virtual Operations delivered an Intelligent Automation order processing solution for our largest global FMCG client. Sales orders are subject to a 45-minute turnaround window requiring...

"In Parts 1 and 2 of the C Suite guide we shared our ten top tips for embarking on an automation programme and looked at how to choose the right automation partner for you.  In this edition we...

Resource Origin: IRPA (Institute For Robotic Process Automation) / Virtual Operations

"For many, RPA hasn’t delivered the expected returns. This has led too many companies to approach...

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