From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
Browse the SRC
Third party risk management is evolving quickly, but regulatory expectations are changing even more rapidly. This advanced session focused on next steps in the process, and how your program adds...
Third party incidents like data breaches, fraud, and others can disrupt businesses. Third party management is emerging as a strategic, value-add activity, but many organizations still evaluate and...
Back to Basics: Why the Nuts & Bolts of Category Management are Important Now, More than Ever, by Angela Easterwood, Majel Partners, and...