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Session 7;Supplier Performance Management - From Design to Implementation with Lessons Learned and Pitfalls to Avoid (PDF file)

Executive Summary

  • Managing category strategies and key suppliers is a critical capability for preserving and enhancing the benefits of Strategic Sourcing.
  • We recognize we...
Negotiating and Implementing Contracts with Offshore Cloud Providers to Effectively Mitigate Risk and Maximize Success: A Buyer's Perspective (with a focus on India)

Enterprises are increasingly contracting with offshore providers to procure and deploy cloud based offerings in their IT environments. This allows them to reap significant potential benefits such...
Colombia: Insights on Selecting for BPO

This presentation provides an overview of Colombia as a destination for BPO. 

  • Colombia in the international context of BPO
  • Size and growth of the BPO sector in Colombia ...