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Case study of P&G facilities management outsourcing initiative and lessons learned.

Presentation outlining process for facilities Management Outsourcing, including choosing suppliers and maintaining supplier performance.

This presentation provides guidelines for estimating and tracking savings goals and includes; goals & savings definition, how to track savings estimates, and how to record progress.

This presentation provides an overview of Colombia as a destination for BPO. 

  • Colombia in the international context of BPO
  • Size and growth of the BPO sector in Colombia ...