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Trends in Outsourcing: Improving Efficiencies in Document Processing Automation

Rebecca Rowe, Senior Marketing Manager, Parascript ...
Session 30; Reaping the Rewards of Social Media - Outsourcing Case Studies (PDF file)

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 
Value Creation: Interview Results from the Top BPOs and Their Clients

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...
Benefits of Bringing Services Procurement Into Your MSP Program

While services procurement (SOW) engagements can allow employers to hire the best contingent talent to complete a project, the approach you take to building services procurement into your overall...