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Original Source: Ponemon Institute

"We are pleased to present the findings of Data Risk in the Third-Party Ecosystem: Second Annual Study, sponsored by Opus, to understand trends in the...

Despite rumors that the new U.S. Presidential Administration is relaxing the Dodd-Frank Regulations, some local and state regulators, like the Department of Financial Services (DFS) in the state...

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...