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The traditional paradigm of a Contingent Labor Managed Service Provider program is that it is a fully outsourced solution. But what if an organization wants to retain management control? How could...

In the era of talent scarcity, many innovative Sourcing and HR organizations are learning they must strive to become a "client-of-choice" in order to attract and retain the flexible workers they...

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...