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Ken Horner, Executive Vice president at Indy Mac Federal Bank talks about sourcing and outsourcing in the midst of corporate crisis. Impact of Crisis on Global Outsourcing Arrangements, sourcing...

Discusses the challenges with measuring the return on investment from adopting best practices and provides example formulas specific to measuring best practice adoption in online communities.

The move to a multisourcing environment has already happened. Now is the time to focus on integration to take advantage of its full potential. Akin Gump and Integris Applied have a market-proven...

From rate hikes to cybersecurity, here's how to mitigate 8 potential hazards 

Effective risk management has always been a pillar of good governance. Yet myriad...