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Session 30; Reaping the Rewards of Social Media - Outsourcing Case Studies (PDF file)

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 
Measuring Procurement Performance (PDF file)

This Summit presentation covers organizational performance management, including measuring strategic effectiveness, best practices for quantitative metrics (what to measure, and formulas for doing...
Innovation during Turbulent Times and Compliance with Sourcing and Procurement Practices

A.T. Kearney\'s fourth West Coast Chief Procurement Offcer (CPO) Executive Roundtable focused on increasing innovation in supply management in turbulent times, procurement salaries and the...