This survey report spotlights the extent to which organizations across a variety of industries are leveraging some of the essential components of records management, such as document imaging, to...
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This Summit presentation covers organizational performance management, including measuring strategic effectiveness, best practices for quantitative metrics (what to measure, and formulas for doing...
In the print services business, 2009 saw the rise of Managed Print Services (MPS). Most service providers announced new or improved MPS offerings. This article discusses what MPS is, how it...