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In mature outsourcing relationships, companies continue to struggle to achieve their desired outcomes of ongoing excellence, continuous improvement and innovation, consistently. Join this panel of...

This content is available to current SIG Members only. Hear how NTT Data Services has successfully transformed their sourcing and...

Impact of the pandemic on Strategic Relationship Management & Governance

Strategic outsourcing relationships frequently impact hundreds of millions of dollars for a client and tens of millions for a service provider....

National Grid is one of the largest electricity and gas utilities in the US delivering electricity to approximately 3.4M and gas to 3.6M customers in Massachusetts, New York and Rhode Island. In...