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Outsourcing is a fundamental business tactic; most large organizations will outsource some aspect of their business operations such as IT, finance and accounting or other processes. For many...

Stakeholder engagement is critical to achieving success in sourcing and transformation initiatives. Communicating regularly and addressing issues in a timely manner can also contribute to the...

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 

In 2010, Global Healthcare Exchange (GHX), a global Healthcare supply chain management organization, launched a five year transformational initiative of reducing Healthcare Costs by $5 Billion. To...

Bhupendra Gupta, SVP – Business Transformation Office and
Manish Saxena, VP, Head of Workforce Management, Firstsource Solutions 

...

Boeing | Firstsource

Business leaders struggle with establishing strong corporate culture, positive company brand, sharing best practices, promoting value, and...

This content is available to current SIG Members only. Hear how NTT Data Services has successfully transformed their sourcing and...