Presentation focused on lessons learned from "multi"-sourcing to India, Mexico and Czech Republic.
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Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...
National Grid is one of the largest electricity and gas utilities in the US delivering electricity to approximately 3.4M and gas to 3.6M customers in Massachusetts, New York and Rhode Island. In...