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The term strategic sourcing has been used in state government procurement for several years now. Over the past decade many states have implemented formal or informal strategic sourcing programs as...

In this report, we have explained a systematic approach for HRO price benchmarking. If adopted, it provides the right level of actionable insights enabling buyers to make informed decisions. It...

Tail-end spend management receives increasing recognition as an impactful piece of the procurement puzzle. After all, most organizations are leaving tens of millions on the table. This is because...

Outsourcing of Maintenance, Repair and Overhaul (MRO) to a third-party service provider is now emerging as a credible solution for organizations that would like to offer benefits beyond spend...

The cost base for Procurement Outsourcing is fundamentally different and significantly larger than most other BPO segments. The primary component of the PO coast base typically includes non-core...

At the SIG 2011 Global Leadership Summit in Seattle, the Procurement Executive Roundtable, facilitated by Ashwin Rao with Collabera, Executive Delegates discussed current practices and future...

Collabera

Performance measurement is more an art than a science. Collabera has narrowed down the critical success of a Performance Measurement system down to five key guiding...

Fast paced changes in global business and technology are increasingly impacting the value, risk and compliance implications in the delivery of mission critical business services (whether nearshore...

South Africa's BPO capabilities in Financial Services: Key study findings, Summary, Current FS BPO service provider landscape, Potential for growth in FS BPO, South Africa’s value proposition and...

Robotic Process Automation (RPA) is impacting the very way companies do business. In this fast-paced, dynamic market, it's essential that you stay abreast of the latest market and vendor...

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