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Customer Care Transformation

From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
The Accenture and MIT Alliance in Analytics - Winning with Analytics

Original Source:  The Accenture and MIT Alliance in Analytics

"Analytics Accelerates Smarter Business Decisions 

For many companies, analytics is still a question. For high...
The Big Data Conundrum: How to Define It

Original Source:  MIT Technology Review

 

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Third Party Management Then and Now with the Third Party Risk Institute

This workshop is an excellent opportunity network with your peers, learn from a leading expert, and from each other. The pandemic continues to teach firms around the world some hard lessons about...
If third party risk is in the "top 5" for CEOs and boards, are you adding value?

Join renowned subject matter expert Linda Tuck Chapman, CEO Third Party Risk Institute and creator of SIG U's Certified Third Party Risk Management Professional (C3PRMP) in conversation with...