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Session 30; Reaping the Rewards of Social Media - Outsourcing Case Studies (PDF file)

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 
Journey to Leadership: The Transition from "Manager" to "Leader"

Many people think that leadership is a given once you have a certain title. But it's not the manager-or-higher title that makes you a leader...that's only the beginning. What matters most is what...
The Accenture and MIT Alliance in Analytics - Winning with Analytics

Original Source:  The Accenture and MIT Alliance in Analytics

"Analytics Accelerates Smarter Business Decisions 

For many companies, analytics is still a question. For high...
The Big Data Conundrum: How to Define It

Original Source:  MIT Technology Review

 

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Plausible or Busted? Procurement Mythbusters Test Today's Top Procurement Myths to Set the Record Straight

In today's fast-paced global environment - with automation everywhere and services available on-demand - some professionals are wondering if their futures are secure. With that in mind, WNS-Denali...