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Can You Measure Law?

US Foods | Mindcrest

The Law Department has been one of the slowest adopters of metrics or dashboards to monitor and manage its operational efficiency. In this session, Mindcrest...
The Future of Legal Outsourcing Services - New Norms, New Services

The future of legal outsourcing services - new norms, new services, new providers: With more choices than ever before, buyers of legal process outsourcing (LPO) services need to understand the...
Session 7;Supplier Performance Management - From Design to Implementation with Lessons Learned and Pitfalls to Avoid (PDF file)

Executive Summary

  • Managing category strategies and key suppliers is a critical capability for preserving and enhancing the benefits of Strategic Sourcing.
  • We recognize we...
Negotiating and Implementing Contracts with Offshore Cloud Providers to Effectively Mitigate Risk and Maximize Success: A Buyer's Perspective (with a focus on India)

Enterprises are increasingly contracting with offshore providers to procure and deploy cloud based offerings in their IT environments. This allows them to reap significant potential benefits such...
RPO- Recruitment Process Outsourcing- The fastest Growing Segment in HRO - July 29, 2008

Recruitment Outsourcing as a part of HR Outsourcing - benefits, considerations, issues.
Recommended Practice for Service Level Agreements Measurements & Metrics

Recommended service levels for governing HRO providers.
The Legal Eagle: Managing Legal Spend - Legal Operations Versus Strategic Sourcing

State Street | BMO Financial Group | Mindcrest

Whether referring to in-house law departments or law firms, the law function has lagged considerably in the implementation of metrics...