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US Foods | Mindcrest

The Law Department has been one of the slowest adopters of metrics or dashboards to monitor and manage its operational efficiency. In this session, Mindcrest...

The future of legal outsourcing services - new norms, new services, new providers: With more choices than ever before, buyers of legal process outsourcing (LPO) services need to understand the...

Recruitment Outsourcing as a part of HR Outsourcing - benefits, considerations, issues.

Recommended service levels for governing HRO providers.

State Street | BMO Financial Group | Mindcrest

Whether referring to in-house law departments or law firms, the law function has lagged considerably in the implementation of metrics...

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...