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Quality Service - Benchmarking and Best Practices - Treasury Board of Canada

Includes the benefits, a toolkit, tips for supporting and sustaining the process. Also includes details on benchmarking.
Supplier Relationship Management: Capturing the Next Level of Supplier Value

Sourcing professionals are uniquely positioned to lead the types of proactive governance activities that deliver value outcomes to the business. Supplier Relationship Management ("SRM") programs...
The Impact of Procurement on the Bottom Line

According to Gartner, “Procurement’s influence naturally increases during a recession. For example, immediately following the Great Recession in...