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How can your procurement organization get off the 'treadmill' of providing reactive, tactical support? Start the race to becoming a more proactive, value-added partner by building category...

From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.

Have you been sourcing the same indirect categories year after year? Does it feel like you're running out of ways to drive savings and bring exciting new value to your company? If this is starting...

Sourcing professionals negotiate on a daily basis…none of the parties want to be taken advantage of…and all are aiming to win. These dynamics sometimes make negotiations difficult. Negotiations...

Since some years many organizations offshore their IT application support. Even though cost savings and benefits seem sky high, many organizations that have been outsourcing for a while, find that...

Original Source: The University of Twente

"Since some years many organisations ‘offshore’ their IT application support. Even though cost savings and benefits seem sky high, many...

This resource contains ten recommendations on proven ways to optimize and reduce costs under existing outsourcing arrangements and four recommendations on strategies to reduce costs through new...