Predictions are that by end of 2017, nearly 45% of the world’s total workforce will be comprised of Contingent Workers, including Independent Contractors, SOW based labor and freelancers. How are...
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From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
2020 has seen many pivots but one constant is that now more than ever, leading through change will remain a top tier asset for continued success. This discussion brings together some of the...