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The past year shifted focus from hard savings to soft value drivers in awarding sourcing events. Bottlenecks in the supply chain, transportation disruption and capacity constraints dominated the...

This presentation provides an overview of Colombia as a destination for BPO. 

  • Colombia in the international context of BPO
  • Size and growth of the BPO sector in Colombia ...

As of today, despite all our best supplier diversity efforts, only 6.1% of the total US corporate spending goes to black, women and other under-represented suppliers. The other 94% of corporate...